When will I receive my order?

Mailout orders are taken to the post office on the day your order is placed or on the following business day if you have ordered after 3pm WST. Neat Tickets dispatch is located in Perth WA

Generally, Australia Post delivery times for standard mail is 2 to 5 business days depending on the destination.  If standard delivery has been selected, then unfortunately we are unable to trace your delivery. If you have selected registered post, we will email you a tracking code that can be followed via the Aust Post tracking service https://auspost.com.au/mypost/track/#/search .  Should you not be present at the time of delivery Aust post should always leave a card informing you of attempted delivery and next steps.  Unfortunately, once dispatched from our office, delivery is totally dependent on the Aust Post service.

For more detailed information on Australia Post delivery times please refer to the Australia Post website:

https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage

If you have ordered evouchers they will be emailed to you within 30 minutes of placing your order or can be found in the ' my account / my orders' section of the website through which you placed your order.